Custom Document Signature System for Medical Device Manufacturer
Submitting new document
View submitted documents by current user
View documents awaiting for current user's signature
Signing document
Email received by document submitter after any user signed
View documents signed by current user
Administration: user management
Administration: role management
We built a centralized, role-based document signing system to streamline the submission, tracking, and approval of PDF documents across the organization. The system supports multiple signatories, role-specific actions, and automatic notifications, significantly reducing bottlenecks in internal workflows.
Client
- Paramit
Industry
- Manufacturing
- MedTech
Number of Employees
- 500+
Country
- United States
- Malaysia
About the client
Paramit Corporation is a leading manufacturer of complex medical devices and life science instruments with facilities in the U.S. and Malaysia. The company emphasizes precision, quality, and innovation across its manufacturing operations.
The challenge
Our client - Paramit faced difficulties in maintaining an efficient document approval process. Relying on manual communication and scattered document storage leads to delays, miscommunication, and a lack of transparency. Without a centralized system to manage signatory roles, track statuses, and automate notifications, businesses struggle to enforce accountability and ensure timely decisions.
- Manual email-based document signing processes were inefficient and lacked transparency
- Difficulty tracking the signing status for documents submitted to multiple users
- No central dashboard to view and manage documents based on signing stage
- Need for differentiated user roles and permissions to reflect organizational hierarchy
The solution
A web-based document signing system was developed to allow users to submit any number of PDF documents for approval or review. Users can assign roles (Approver, Reviewer, or Any) for each signatory, receive automated notifications, and track signing progress in real-time. Full access control and permission layers ensure that actions align with internal roles and security policies.
Business Value
- Accelerated document approval workflows by reducing back-and-forth emails
- Improved visibility into document status across departments
- Reduced operational errors by enforcing structured role-based approvals
- Enhanced user accountability and traceability through automatic notifications
- Enabled real-time visibility and control over every stage of the approval process
Implemented Features
- Submission of any number of PDF documents
- Assigning multiple users as signatories with specific roles (Approver, Reviewer, or Any)
- Role-based document approval or rejection
- Real-time tracking of signing process with summary status
- Separate views for submitted documents, documents awaiting signature and signed documents
- Ability to recall documents
- Automatic email notifications on submission and user actions
- Full user, role, and permissions management
Testimonial from Paramit
Shahid Ali
Director of Information Systems at Paramit Corporation
United States